HOW LONG WILL MY ITEM TAKE TO ARRIVE?
The shipping time consists of:
- Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
- Manufacturing Time: If we have the item in stock, we will ship it quickly. If we don't we will make it and keep you up to date on the schedule as we produce your item!
- Shipping Time: The time taken to arrive to destination after dispatch from our warehouses.
We use a high security checkout procedure through Shopify on our site to protect both you and SprySpruce.
USA & Canada
Standard Secured Shipping & Insurance takes 1-3 Weeks for delivery once the shipping lable is created.
WHERE DO YOU SHIP FROM?
SprySpruce is in Colorado, we ship from local shippers here in our area. This includes UPS, USPS, and FedEx. We will provide a shipping tracking number on your order as soon as we have them generated.
ORDER & TRACKING
When you place your order, you will receive a Purchase Confirmation email confirming your Order # and purchase details. You can cancel your order or make changes to your shipping information the same day you placed your order by midnight. After 6 hours, your order will be processed for stocking, packing and shipping and this normally takes 5-10 business days. When this is completed, your will receive a Shipping Confirmation email.
Once your order has shipped, we will send you another Shipping Update email with your tracking number. To track your package, simply click on the link provided. Tracking information may not be available for the first couple of days after you receive your Shipping Update email. Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.
All orders are processed including QA process, testing and packing within 5-10 business days of the order being placed and items being manufactured.
- Shipping may vary depending on the item being sent.